Q: When do I need to setup the compatibility and security?
A: When you encounter following situations, please adjust the setting in Properties...
Q: How do I solve the error "Floating Point By zero"?
A: Normally remove old document (un-install UM6-CAM software), and install again can work fine.
After complete the device set up and CD install, open the UM08-CAM software and click "Connect" icon to start using software function.
If CANNOT work, please follow below steps to check the proper setup and install.
Q: How do I take 5MP picture on UM06 and UM12?
A: There are two ways to take 5M picture...
Q: How do I save image with measurement information?
A: There are two ways to save measurement with image...
Q: How do I export the Excel or txt file from software?
A: Firstly, go to Tools, Choose "Measurement info", click "Save measurement"...
Q: Why does my UM06 LED not working?
A: There are two possibilities, (1) UM06 lens does not switch to 4x mode, (2) Device is under [FL] mode...
Before using UM Viewer software, please confirm your computer meet the system requirement.
If you're not able to install UM Viewer or unable to connect Microscope to software, please refer to UmViewer non-working problem.