Model：
UM20-GN08 / UM20C-CSZ064 / UM20C-CSZ064C /
UM30-GN08 / UM30C-CSZ064 / UM30C-CSZ064C / S-112

1. Operate AWC，wait 5 seconds , then go next step

Windows 11 24H2, Windows 11 23H2 or Windows 10 22H2: UM20 Camera Not Recognized in Device Manager After System Update

Antvirus software like Kaspersky may delete some files in the UM Viewer software,

such as the fource-stack executable file. This will prevent the use of EDOF. 

Click this twice to enter your account and password, and you should be able to access the Internet. Please try it.

Q: When do I need to setup the compatibility and security?
A: When you encounter following situations, please adjust the setting in Properties...

How to format UM30 SD Card FAT32 file system

Q: How do I solve the error "Floating Point By zero"?

A: Normally remove old document (un-install UM6-CAM software), and install again can work fine.

After complete the device set up and CD install, open the UM08-CAM software and click "Connect" icon to start using software function.

If CANNOT work, please follow below steps to check the proper setup and install.