Q: How do I take 5MP picture on UM06 and UM12?

A: There are two ways to take 5M picture...


  View Full Answer

Q: How do I save image with measurement information?

A: There are two ways to save measurement with image...


  View Full Answer

Q: How do I export the Excel or txt file from software?

A: Firstly, go to Tools, Choose "Measurement info", click "Save measurement"...


  View Full Answer

Q: Why does my UM06 LED not working?

A: There are two possibilities, (1) UM06 lens does not switch to 4x mode, (2) Device is under [FL] mode...


  View Full Answer

Software Requirement:
Before using UM Viewer software, please confirm your computer meet the system requirement.


  View Full Answer

When UM Viewer can’t be opened because Apple cannot check it for malicious software, please follow the instructions below to let MAC safely open it.


  View Full Answer

Software Requirement:
Before using UM Viewer software, please confirm your computer meet the system requirement.


  View Full Answer

If you're not able to install UM Viewer or unable to connect Microscope to software, please refer to UmViewer non-working problem.


  View Full Answer

If you ever operate UmViewer software but unable to use it again, please refer to Unable to open UM Viewer software.


  View Full Answer