Antvirus software like Kaspersky may delete some files in the UM Viewer software,

such as the fource-stack executable file. This will prevent the use of EDOF. 


  View Full Answer

Click this twice to enter your account and password, and you should be able to access the Internet. Please try it.


  View Full Answer

Q: When do I need to setup the compatibility and security?
A: When you encounter following situations, please adjust the setting in Properties...


  View Full Answer

How to format UM30 SD Card FAT32 file system


  View Full Answer

Q: How do I solve the error "Floating Point By zero"?

A: Normally remove old document (un-install UM6-CAM software), and install again can work fine.


  View Full Answer

After complete the device set up and CD install, open the UM08-CAM software and click "Connect" icon to start using software function.

If CANNOT work, please follow below steps to check the proper setup and install.


  View Full Answer

Q: How do I take 5MP picture on UM06 and UM12?

A: There are two ways to take 5M picture...


  View Full Answer

Q: How do I save image with measurement information?

A: There are two ways to save measurement with image...


  View Full Answer

Q: How do I export the Excel or txt file from software?

A: Firstly, go to Tools, Choose "Measurement info", click "Save measurement"...


  View Full Answer

Q: Why does my UM06 LED not working?

A: There are two possibilities, (1) UM06 lens does not switch to 4x mode, (2) Device is under [FL] mode...


  View Full Answer